After logging in, each user is presented with their home page. By default, this page displays a summary of the records assigned to the user and the records reported by the user. The following elements of the home page can be customized:

• Report Queries
  "Assigned To Me", the first Home Page Report, is generated by a group saved query called "Assigned To Me [Users]". The second Home Page report, "Reported By Me", is generated by a group saved query called "Reported By Me [Users]". To modify the criteria for the reports on the Home Page, you can either modify the group saved queries "Assigned To Me [Users]" and / or "Reported By Me [Users]" or you can specify another saved query to be associated with these Home Page reports.

  To modify the group saved queries associated with the Home Page reports or to create a new saved query, use the information in the section Using Saved Queries & Reports.

  To associate a different saved query for either of these reports, login to ProblemTracker, then click on the Personal Preferences link. In the Personal Preferences page, scroll down to the Report Settings section. Select one of the saved queries listed in the pulldown menu for either the First Home Page Report field or the Second Home Page Report field. Click OK to save your selection.

• Report Layouts
  The report layout used (which columns, in what order) for both reports on the home page can be customized either globally or per user.

  By default, the report layouts "Home Report1 [Users]" and "Home Report2 [Users]" are used in the group saved queries "Assigned To Me [Users]" and "Reported By Me [Users]", respectively. These saved queries appear on the Home Page of all users by default. If you make changes to the report layouts "Home Report1 [Users]" and "Home Report2 [Users]", the changes will affect any saved queries where these report layouts are selected.

  Alternatively, you can select a different report layout for the saved query being used on your home page reports. To do this,

  1. Log in to ProblemTracker, then click on the Personal Preferences link.
  2. Scroll down to the Report Settings section and note which saved queries are selected for the First Home Page Report or Second Home Page Report fields.
  3. Click on the query button.
  4. In the Saved Queries pulldown menu, select the saved query being used for the First Home Page Report or Second Home Page report, then click on the Edit button to the right.
  5. Scroll down to the bottom and select the report layout that should be used for the saved query.
  6. Click OK to save your selection.

  To modify or create a new report layout, use the information in the section Using Saved Queries & Reports.