You can send an email with any message you would like to a user or user group from within ProblemTracker. You may wish to do this while performing administrative tasks to notify users affected by any changes. Or, you may use this facility to troubleshoot problems receiving email messages.

To send an email to a user or a user group, follow these steps:

1. Login to the workgroup as Admin
2. Click on the Admin icon
3. Click on the Send Email button
4. Select a user or user group (user groups are listed as [User Group]) from the pulldown labeled To:,
5. Enter a message subject in the Subject: field, and a message in the Body.
6. Click on the OK button to send the email and return to the ProblemTracker Administration section.