NetResults Tracker Online Service for Support Software
Hosted (On-demand) solutions for automated self-service Support
NRT Online for Support is a hosted (on-demand) self-service customer support solution based on the leading automated support software NetResults Tracker, for companies who wish to outsource the system administration of their support portal.
Try Tracker for FREE
- Try the free Customer Support live demo today!
- Take a quick Guided Tour to see Tracker features explained.
- Get a Custom Demo or sign up for Personal Live Trial to try Tracker.
- Read about its features and benefits.
- Sign up for NRT Online for Support now.
Advantages of using Tracker Online Service
NetResults installs and maintains the hardware, network infrastructure, web server, database server, and NetResults Tracker software, so that you can focus on your core business.
NRT Online for Support is a complete solution that greatly reduces the startup costs, deployment time, and overall cost of ownership.
NRT Online for Support can easily be integrated into your website as a support portal.
All you need is a web browser. There is no software to install on your side.
Benefits of the Hosted (On-Demand Service) Solution for Support
The hosted versions contain the full features and benefits of NetResults Tracker. In addition, it offers:
| Features | Benefits of Tracker Online |
|---|---|
| Low Startup Cost | All infrastructure and services for a low, flat monthly fee. No need to pay expensive software and hardware start-up costs. |
| Short Startup Time | Deployment of a complete solution in a fraction of the time necessary implement an end-to-end internal solution. |
| High Quality Service at Low Cost | Benefits of powerful hardware, network infrastructure, software upgrades, expert technical staff, and security solutions that many enterprises cannot afford to maintain on their own. |
| Zero Maintenance | No hassle of backup, applying updates and security patches to the operating systems, upgrading NetResults Tracker releases, etc. |
| Expert Technical Staff | Technical support is included to help you resolve any NetResults Tracker related problems or questions. Professional Services also available separately to help customize functionality, and maximize existing and new processes. |
Move to In-House Installation
If you later decide that you wish to move the installation in-house, you can do so at anytime because the same NetResults Tracker software is available for you to run on your own server(s).
Check out NRT Online's Frequently Asked Questions and Frequently Asked Sales Questions for more information.