NetResults Tracker: Download Request - Web-based Bug Tracking, Issue Tracking, Workflow/Change Management, Knowledge Base, Customer Support and Help Desk

Product

NetResults Tracker 7.2.1 Download Request

To download the NetResults Tracker version 7.2.1 software, please submit the license information from your current installation. We will use this license information to verify that your Software Updates and Support (SUS) subscription is current and then send you the download instructions.

Find Current Installation Information

You can find the "Product Version" information for your current installation by logging in to your workgroup and looking in the top right corner of the Home page.
You can find the "License" information for your current installation by selecting Start > Programs > NetResults Tracker > License Manager on the machine on which NetResults Tracker is installed (web server).
If you are using version 5 or 6, you will then need to click on the Static or Floating tab to view the license information for your Static and/or Floating license(s). If you have both Static and Floating licenses, you can enter either set of license information (you do not need to enter both). If you are using version 3.5 or earlier, use Static as the "License Type". Please do not enter any license key other than Static or Floating license key.

Request Tracker 7.2.1 Download Information

Fill in the following fields and click "Request Download Link" button to submit your license information.
All fields are required.

1. Provide Current Installation Information

	First, select the "Product Version" and "License Type" of the license key you are submitting. You must only submit a Static or Floating license key. Please do not enter any other license key. Then, enter the license information (Company or User Name, Email Address, # of Licenses, and Software ID) exactly as it is displayed in the NetResults Tracker License Manager. Version 6 & 5 keys include a Company Name. Version 4 & 3 keys include a User Name.
Your Current Product Version:
Edition:
License Type:
Company or User Name:
Email Address:	Email Address cannot be left empty.
# of Licenses:	# of Licenses cannot be left empty.
Software ID:	Allowed format: XXXX-XXXX-XXXX-XXXX Software ID cannot be left empty.

2. Provide Information Where Download Instructions Will Be Sent To

	Enter "Your Name" and "Your Email Address", so that we can email the download information to you (rather than to the email address in the license information).
Your Name:	Your Name cannot be left empty.
Your Email Address:	Your privacy is important to us. We do not sell or rent your email address.

3. Submit Download Request

After you click the "Request Download Link" button, your license information will be verified and if it matches information that we have on file, and if your SUS is not expired, we will send you the download instructions to your email address specified above.

If you have any questions about requesting download instructions, please contact Technical Support.